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Kudos !! On the purchase of your modenext attire . We , are grateful for your token of appreciation . We love developing new stylish attire’s to suit our patrons . This consistent process ,needs perseverance and motivation . Returns , throw us back ten steps . Thus we request you to double check with our accurate size chart , before placing the order . If you need assistance , we are a click away on our personal WhatsApp chat . If your size won’t match the chart , we are happy to provide you “custom made to your measure “ . We at Modenext dig quality and work extensively to send you a perfect high quality product , which goes through strict quality control and supervision . In case , any damage merchandise is received , we would request an email within 24 hours of receipt , with photos of the concern .
We value your trust in us . In case of sizing issues , we can help you with a different size , subjected to availability . We also offer a credit note valid for 30 days to make your new purchase . We plead you to honour this time frame , as we have accounts to close and provide our patrons fresher collections , world wide . Please connect with us within 24 hours through our email /WhatsApp chat , and send us the item to return within 1 day , to our head office . We would expect all tags and labels to be intact and the garment in perfect condition , for us to proceed with the transaction . Exchange and refund shall not apply in case of overseas orders and garments on discounted rates .
If you wish to Cancel your order , please connect with us within 12 hours of placing the order at our email hello@jpsinha.com or call / WhatsApp +91 836 992 9272. We are a eco friendly brand and dislike cancellations . Modenext is a keeper , a value added to your style element and wardrobe .
Our policy lasts 1 day. If 1 day have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We are dedicated to providing a safe shopping platform to make your shopping experience as simple as possible and hassle-free with us.
Please take the time to try out all the Dress you have received. If you still decide on returning, we are happy to help you out with your return and refund process without any questions asked.
You will have 7-days return period after you have received the products, and customers are requested to raise the return query within the given period of time. You can also reach out our customer support team anytime, to help you with any other issues related to your order, payment and shipment.
Go to Return Centre and fill out the returns form, and once you have requested the return you will receive an mail notifying the same. It usually takes 24 working hours for us to respond to your return request and schedule a reverse pick-up. We will send you a mail once the return request has been confirmed from our end with the instructions on how you can return the products.
The return shipment will be scheduled to the place where the products were initially delivered, and our delivery partner will examine the products at the time of pick-up. Please Note: Kindly return the products with the original packaging and bill. Please ensure that our delivery partner seals the package in your presence at the time of pick-up and Do Not forget to take the Return Acknowledgement slip from the delivery partner.
Refund will be processed to the same account from where the payment was made after the return shipment is received and examined at our facility. For all the COD orders a link will be sent to you, where you will have to fill in your bank details for us to initiate the refund process. It usually takes 24 working hours to process the refund and it might take further 4-5 working days for the refund to reflect in your account.
If you are looking for an exchange online, please request for the return of the product you have already received and place a fresh order on our website directly. Since our products are fast moving, we recommend placing immediate order as we do not want you to miss out on your favourite Dress designs. If your order was a prepaid order, a full refund towards the returned products will initiated.
Alternatively, products purchased online can be exchanged at our Retail Kushal's Store within the 1 day of delivery. Please Note: Refund for the returned products will initiate after the product is received and examined at our facility.
You can request for the cancellation of the order by e-mailing us at hello@jpsinha.com If in case the order is already been shipped, simply reject and return the products at the time of delivery.
For all international orders kindly contact us at hello@jpsinha.com or give a call at +91 83699 29272.
Please Note: To be eligible for Return, your products must be unused and has to be in the same condition as you received it, with the original Kushals packaging, tags and bill
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@jpsinha.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@jpsinha.com or send your item to: Itus Dinanath chs / B wing - flat no 502 , opposite lane to kokila amabani hospital , sahyog nagar , four bunglows , Andheri West . Mumbai 400053, India.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Itus Dinanath chs / B wing - flat no 502 , opposite lane to kokila amabani hospital , sahyog nagar , four bunglows , Andheri West . Mumbai 400053, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over INR 7,500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
